Role Profiles
Profiles of staff members within our Escrow Solutions, Advisory and Penetration Testing departments.
Team Manager, Escrow Solutions
Name: Nick Frasse-Sombet
Role: Team Manager
Length of Service: 4 years
What does your job involve?
I manage a team of 15 people and provide support and advice to all the team. I help encourage each team member’s personal development as well as longer term career progression. I report directly to the CEO and the Sales Manager. I am also responsible for all team recruitment and manage the relationship with recruitment agencies to help drive recruitment.
How many accounts do you manage now?
Most of my time is spent managing my team so I only manage a handful of accounts.
How do you keep yourself motivated after a while doing the same job?
I keep myself motivated through not only my personal achievements but also my teams achievements. Developing a team member to be able to hit target is a significant motivating factor. Both small and large sales targets help my drive and the potential of high earnings are also factors.
How has your career progressed since joining NCC Group?
I joined NCC Group as an Account Manager and worked my way up to the role of Team Second followed by Team Leader. From this position I moved onto the role of Development Team Manger and more recently I moved to the position of Team Manager.
What do you enjoy most about your job?
I feel that the people make a company, and NCC Group has lots of great people contributing to the friendly working environment we have on the sales floor. The services that NCC Group provides are also interesting, unusual and continually evolving, which help keep the job exciting.
What do you want going forward from NCC Group?
Having just moved into the role of Team Manager my next goal is to ensure that I have a successful team which delivers and has increased revenue. Once the team is more stable and integrated then I would consider opportunities including more responsibility.
What would you say to someone thinking of joining NCC Group?
NCC Group is a good company to work for. As you can see from my development here over the past 4 years, there are great progression opportunities for those who want them. The company is very good at rewarding committed individuals.
Senior Account Manager, Escrow Solutions
Name: Lee Brash
Role: Assistant Team Manager
Length of Service: Over 3 years
Is this your first job with NCC Group?
I initially joined NCC Group as an Internal Account Manager. As I developed and my sales figures became more consistent, I was promoted to the position I am in now as Assistant Team Manager.
What does your job involve?
My time at work is split between managing my own client base and mentoring and developing other members of the team. Fundamentally we are all here to sell escrow solutions to our clients, looking after some of our larger, "Blue Chip" clients means that I have to manage my time very carefully to ensure that there is no impact to the service level they have come to expect from NCC Group. Equally important is the development of the newer members of our team, to ensure that each individual team member is not only able to improve their own business level, but more importantly make a contribution towards team targets.
What do you enjoy most about your job?
Within Escrow Solutions there is a great working environment and we are a close team. We are well rewarded for the effort we put in and if you are reasonably successful the financial rewards are not at all disappointing. I like the fact that the company regularly offer achievable incentive schemes which change from month to month, not only does this help to maintain your enthusiasm for the job, but there is always opportunity to earn extra cash.
What is your biggest achievement since joining NCC Group?
At the end of this financial year I finished as the top sales person on the escrow sales floor, a fact that was recognized by our CEO. This was largely due to some high profile deals coming to fruition that I had put a considerable amount of work into over the previous six months or so. It’s always nice to be recognised for your achievements I think.
How do you see your career with NCC Group progressing?
For the time being I am very happy doing what I am doing. However, I would certainly look at other opportunities for career development within NCC Group in the future.
What would you say to someone thinking of joining NCC Group?
Escrow Solutions can be a tough sales process at the beginning, patience is most definitely a virtue in this job, however if you put the effort in, you will soon begin to see the results. Once you have established yourself, and the opportunities are within your reach, you will start hitting target and have the potential to earn a very good salary. As you begin to develop your own accounts and build relations with clients you will find the work particularly rewarding.