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Case Studies

NCC Group Escrow Case Studies (UK)


National Grid Case Study

National Grid includes its process control systems, along with its other key business software applications, within its business continuity strategy. One of the key considerations covered by the strategy is the risks associated with the failure of, or breakdown of a relationship with a key supplier. In order to mitigate those risks and demonstrate sound corporate governance, National Grid protects these software applications with escrow agreements from NCC Group.
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Canary Wharf Case Study

Businesses relying on software companies to develop, supply or maintain vital systems traditionally call on their suppliers when a 'software emergency' arises. If the supplier is unable or can no longer meet its contractual obligations to supply, fix or maintain these systems, the business is often left with the problem of accessing software source codes. Following a review of the marketplace, Canary Wharf Group partnered with the world’s largest software escrow provider, NCC Group for a protection solution.
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npower Case Study

When developing its business continuity and disaster recovery strategy, npower wanted some assurance that core areas of its business could still function if an issue with the supplier of a key application should arise in future. npower has protected its business-critical software applications with NCC Group Escrow since 1999, so when implementing a new credit management system, it ensured that provision for Escrow was included in the contract with the supplier.
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ABN AMRO Case Study

ABN Amro depends on a series of complex, custom software applications to deliver real-time information to staff and customers and power its operations. For these applications, ABN Amro utilises NCC Group's most comprehensive escrow solutions which, in addition to holding the source code, test the material deposited and associated files and scripts for readability and completeness to ensure they could be used to achieve a successful re-build in the event this became necessary.
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Irish Cervical Screening Programme (ICSP) Case Study

In order to effectively and efficiently manage a health programme of this size and complexity, the ICSP commissioned a database management system. A serious failure with this business-critical system could potentially result in the early warning signs of cervical cancer remaining undetected. As such ICSP decided an Escrow Solution including Full Verification testing was the most appropriate way of facilitating secure off-site storage of the source code and ensuring peace of mind that the CSR system could be re-built if necessary.
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Spark Response Case Study

Spark Response is predominantly a multi channel customer contact and fulfilment centre. When the supplier of their contact and order management system went into liquidation, they needed to access the software code to ensure business continuity for itself and its clients. As the application had been deposited in Escrow, Spark Response were able to arrange for the code to be released by NCC Group and carry on with no interruption of service.
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NCC Group Escrow Case Studies (US)


Odessa Technologies Case Study

When Odessa's clients started to enquire about the company's ability to insure this dependency, they decided to review the options and find a reliable solution. NCC Group's software escrow service provides a smart, simple way of protecting organisations, by covering every business critical application or third party supplied software-as-a-service with a software escrow solution.
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RegistryPro Case Study

ICANN requires registry operators, such as RegistryPro, to store copies of confidential registrant data by depositing incremental backups with a third party escrow agent in order to assure business continuity. NCC Group holds copies of RegistryPro's up to date registry information. To ensure confidentiality, RegistryPro uses high-level encryption to transfer its registry data securely to NCC Group's servers on a daily schedule.
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NCC Group Advisory Case Studies


Warwick University Case Study

In order to continue and preserve a high level of security best practice, The University of Warwick wanted to establish a University wide Information Management System, to enable to it to identify any potential risks it may face, analyse the potential impact of these risks and then work out the best way to address the impact. Having worked with the University previously, leading independent IT security consultancy, NCC Group was brought on board to help.
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Health Professional Council (HPC) Case Study

NCC Group was brought on board to assist HPC in developing a new Renewals System based on a self service application that would enable health professionals to renew their registration online. From phase one of the project, cooperation between HPC and NCC Group laid a solid foundation for the development of a successful, secure, and highly usable online system. As well as working proactively with HPC, consultants are working closely with their selected web developer and hosting provider to ensure a smooth transition.
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Hackney Homes Case Study

Hackney Homes was due to implement a new Integrated Housing Management Solution (IHMS) to deliver an integrated and successful housing management service to local authority tenants and needed to assess the potential impact this would have across the organisation. NCC Group identified areas of weakness or process redundancyand accelerated the implementation phase so that the organisation could start to take advantage of the efficiency gains offered by the new IHMS quicker and deliver the customer service improvements sooner.
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British Library Case Study

New initiatives, including Web archiving and digital object management projects had placed additional support requirements on the Technical Operations Department. NCC Group was engaged to undertake a strategic staffing review of the Technical Operations department. We identified technology and system support expectations, the realistic staffing levels for the department to fulfill the service levels required by the organisation and salary benchmarks for the job roles within the department.
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Royal National Lifeboat Institution (RNLI) Case Study

Business processes are supported by a number of major applications and the RNLI saw it as vital to improve the potential for success on every type of project by introducing a corporate project management best practice framework and to establish common ways of working across the organisation. In order that the RNLI could enhance synergies between their business community and IS department, as well as improve project planning and control, NCC Group developed best practice approaches.
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NCC Group Secure Test Case Studies


METRO Case Study

METRO plays a vital co-ordination and promotional role for local public transport and depends on a range of technologies and systems to go about its work. Security good practice operated internally and a requirement to provide assurance to its stakeholders that its IT systems and software are reliant and robust, led METRO to NCC Group for an expert, independent security testing partner for its annual network penetration test and an overall Security Health Check.
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Scottish Police College Case Study

Scottish Police College’s effectiveness has been and will continue to be highly dependent upon its IT systems and the assurance that all of its operations, infrastructures and core systems are reliant, robust and unquestionably secure. In accordance with the ACPO CSP, any supplier to the force must be approved through its central procurement policy and be an accredited member of the government’s CESG CHECK organisation. The College partnered with independent IT security specialist NCC Group Secure Test and engaged its Penetration and Security Testing services.
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Radio Taxis Case Study

Radio Taxis takes customer satisfaction very seriously, with all services underpinned by investment in new technology to make booking travel as easy and convenient as possible. As a result of the programme of testing, NCC Group Secure Test provided Radio Taxis with a detailed summary of the tests carried out and a prioritised action plan for moving forward, advising how to address the underlying causes of any potential vulnerabilities.
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Oxfam Case Study

When Oxfam launched a new web-based payroll application which required users to submit National Insurance numbers with donations in order to claim tax relief, along with a new e-commerce system, it wanted to test the system against PCI DSS requirements and understand where it stood in relation to the standard. Oxfam appointed PCI accredited Qualified Security Assessor (QSA) and Approved Scanning Vendor (ASV) NCC Group Secure Test, to conduct focused infrastructure and application security testing and PCI scanning.
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Site Confidence Case Studies


Liverpool Football Club Case Study

Liverpool FC's online retail team recognised the need for a specialist that could ensure their site’s ability to cope with increases in traffic and transactions. Leading load testing and website monitoring specialists, Site Confidence, was appointed and proceeded to load test the website identifying a few problematic areas that could have impacted upon customer experience and decreased expected revenue.
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ScottishPower Case Study

Increases in consumer internet usage and a growth in online transactions, meant ensuring customers can access their Online Energy Service easily and efficiently was a high priority. Using technology tailored to ScottishPower’s exact requirements Site Confidence simulates a user visiting the ScottishPower web site and captures the performance experienced by real users, giving a real world understanding of what they experience.
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Virgin Radio Case Study

As its web site presence grew, Virgin Radio realised that it could not give its listeners the service they wanted unless it had an objective, external method of monitoring the performance of its site. As well as ensuring that Virgin Radio's web site performed perfectly from a listener's perspective, Site Confidence also devised a specialist monitoring service that could assess each individual server 24 hours a day, 7 days a week.
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SDLC Solutions Case Studies


HM Revenue and Customs (HMRC) Case Study

With a strict deadline to meet, HMRC approached SDLC Solutions to develop a comprehensive testing strategy and implement the strategy across the whole project. The objectives were to maximise avoidable costs; provide confidence in the system before 'go live' and develop the strategy as a blueprint for roll out across other departments.
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National Australia Bank Group Case Study

National Australia Bank Group had invested in a new software programme, which required UK wide implementation. SDLC Solutions was appointed to define and implement a full testing strategy, which would ensure that the new software was effectively, and efficiently implemented with minimal risk to business performance.
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Health and Safety Executive (HSE) Case Study

HSE deployed a new Inspection System across 38 sites using WAN and LAN facilities. SDLC Solutions provided performance measurement and reporting, and subsequently provided assurance to HSE that the existing infrastructure would cope with the introduction of the new application and to help achieve a successful deployment.
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Aegon Case Study

One of the many challenges Aegon faced was a need for an auditable Global Testing Strategy which complied with industry regulations. SDLC was appointed to work alongside the Test Manager to devise and implement such a strategy while business-as-usual activities continued.
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Escrow & Software Verification

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Website Monitoring

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Penetration & Security Testing

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Our testing of networks, applications and databases provides reassurance that your systems are secure from attack. More

Forensic Investigation

One of the UK's strongest team of forensic consultants

Our consultants have Government security clearance and advise on technical aspects of evidence management. More

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We're a globally respected IT security research company

Our expert security software is designed to aid your organisations in the ongoing battle with information security breaches. More

Audit & Compliance Services

The only company conducting both Visa & Mastercard audits

Payment card certification audits, PCI DSS compliance and strategic advisory services for card manufacturing, data preparation and personalisation vendors. More

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We have combined our expertise to create a unique, market-leading Certification Programme. More