Our Cookie Policy

Cookies are small text files that are placed on your computer by the websites that you visit. They help a website distinguish you from other users.

Some cookies are Essential, as they are needed for features such as adding items to shopping baskets or to allow the website to load promptly. Some cookies aren’t Essential but are useful; for example they may provide information on how people are using the website so the website can be improved (Analytics cookies). Some cookies are used to allow a website to target advertisements, so that you only see relevant adverts (Advertising cookies) – however we do not use any Advertising cookies on this website.

EU Privacy laws require us to seek your consent if we wish to place any non-essential cookies on your computer. The table below explains the cookies used on this website and what we use them for, so you can make an informed choice on whether to consent to them.

If you have consented to Analytics cookies (using our cookies preference tool), this cookie stores a Google Analytics ID which is created when you agree to cookies.

The ID consists of the version of the cookie, what page you first visited (i.e. when the cookie was created), a random number generated by Google and a timestamp of when the cookie was created.

These cookies are used to collect statistics on how and when visitors use our website. We use this information to compile reports which help us improve the website, and to help us to measure the success of advertising and marketing campaigns.

The cookie collects information in a way that does not directly identify anyone. Read Google's overview of privacy and safeguarding data here; https://support.google.com/analytics/answer/6004245

Name	What data is used & what does it do?	Who has access and how long does it last?
ASP.NET_SessionId	Represents a visitor’s session on the NCC Group website, storing a unique value identifying the visitor during their session.	Access: NCC Duration: Session
_RequestVerificationToken	Used to ensure that form submissions made in the NCC site originate from a verified source. This through sending a unique encrypted value generated from the host server to a client.	Access: NCC Duration: Session
ncc_lang	Set the users preferred language and helps define which regional site to show, by specifying an identifying 2 letter ISO language code based on a user’s choice of regional website. If no value is present, the website will use a mixture of geo-lookup and browser settings to determine an initial language.	Access: NCC Duration: 3 months
ncc_country	Set the users preferred country and helps define which regional site to show, by specifying an identifying 2 letter ISO country code based on a user’s choice of regional website. If no value is present, the website will use a mixture of geo-lookup and browser settings to determine an initial country.	Access: NCC Duration: 3 months
CookieControl	Used by Civic Cookie Control widget to store user preferences which determine whether to allow certain categories of cookie. Upon interaction with the widget and choosing preferred cookie categories, a necessary cookie will be set storing the user’s preferences. These preferences may be updated by re-visiting the cookie control widget.	Access: NCC Duration: 3 months
incap_ses_[SESSION_ID]	Session cookie for Imperva CDN. This cookie is set through just visiting www.nccgroup.com or softwareresilience.nccgroup.com. Provides a unique and anonymous session identifier to serve website assets from the Imperva CDN.	Access: Imperva Duration: Session https://www.imperva.com/legal/privacy-policy/
visid_incap_[SESSION_ID]	Incapsula DDoS protection and web application firewall: cookie for linking certain sessions to a specific visitor. This cookie is set automatically when visiting either www.nccgroup.com or softwareresilience.nccgroup.com. Provides a unique identifier to anonymously verify the source of traffic as being genuine.	Access: Imperva Duration: 6 months https://www.imperva.com/legal/privacy-policy/
ARRAffinity	Used to associate a session to an instance server hosting the site in the Microsoft Azure cloud platform in general browsers. This cookie is set on first entry into the website, and ensures further requests are routed to the original instance server as part of a scalable architecture.	Access: Microsoft Azure Duration: Session
ARRAffinitySameSite	Used to associate a session to an instance server hosting the site in the Microsoft Azure cloud platform inside modern browsers with SameSite cookie support. This cookie is set on first entry into the website, and ensures further requests are routed to the original instance server as part of a scalable architecture.	Access: Microsoft Azure Duration: Session
nlbi_*	Incapsula DDoS protection and web application firewall cookie. Sets an anonymous value on entry into the website to represent the current visitor.	Access: Imperva Duration: Session https://www.imperva.com/legal/privacy-policy/
intercom-id-*	Unique anonymous identifier cookie. As people visit NCC Group, you will get this cookie on webchat enable websites.	Access: Intercom Duration: 9 months https://www.intercom.com/help/en/articles/2361922-intercom-messenger-cookies
intercom-session-*	Keep track of sessions. Identifer for each unique browser session. This session cookie is refreshed on each succesful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn't intentionally terminated with Intercom ('shutdown'); which usually happens on logout.	Access: Intercom Duration: 1 week https://www.intercom.com/help/en/articles/2361922-intercom-messenger-cookies
intercom-device-id-*	Unique device identifier. Identifier for each unique device that interacts with the messenger. It is refreshed on each succesful ping, extending it another 9 months. The user can access conversations that were created on this device for the duration of the cookie's life.	Access: Intercom Duration: 9 months https://www.intercom.com/help/en/articles/2361922-intercom-messenger-cookies

Name	What data is used & what does it do?	Who has access and how long does it last?
_ga	If you have consented to Analytics cookies (using our cookies preference tool), this cookie stores a Google Analytics ID which is created when you agree to cookies. The ID consists of the version of the cookie, what page you first visited (i.e. when the cookie was created), a random number generated by Google and a timestamp of when the cookie was created. These cookies are used to collect statistics on how and when visitors use our website. We use this information to compile reports which help us improve the website, and to help us to measure the success of advertising and marketing campaigns. The cookie collects information in a way that does not directly identify anyone. Read Google's overview of privacy and safeguarding data here; https://support.google.com/analytics/answer/6004245	NCC Group
_gid	If you have consented to Analytics cookies (using our cookies preference tool), this cookie collects data on what you've done while on the website (what webpage you came from, what pages you visited). It is tied to the random ID generated above (see_ga). These cookies are used to collect statistics on how and when visitors use our website. We use this information to compile reports which help us improve the website, and to help us to measure the success of advertising and marketing campaigns. The cookie collects information in a way that does not directly identify anyone. Read Google's overview of privacy and safeguarding data here; https://support.google.com/analytics/answer/6004245	BrighterIR Session (remains until you navigate away from our site)
_gat_UA-178675028-1	Used to throttle the amount of requests being sent to Google Analytics as part of a user’s browsing session.	Access: Google Duration: Session
_utmvc	Used by Imperva to track malicious requests for analytical purposes in the firewall.	Access: Imperva Duration: Session https://www.imperva.com/legal/privacy-policy/
_clck	This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.	Access: Microsoft Duration: 1 year
_clsk	This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.	Access: Microsoft Duration: Session
visitorId	Preserves a user’s states across page requests.	Access: Zoominfo Duration: 1 year https://www.zoominfo.com/about-zoominfo/privacy-policy
ziwsSession	Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read	Access: Zoominfo Duration: Session https://www.zoominfo.com/about-zoominfo/privacy-policy
ziwsSessionId	Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	Access: Zoominfo Duration: Session https://www.zoominfo.com/about-zoominfo/privacy-policy
__cf_bm	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Access: Zoominfo Duration: 1 year https://www.zoominfo.com/about-zoominfo/privacy-policy

Changing Cookie Settings

You can change your cookie preferences at any time by clicking on the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Changes to our cookies policy

Any changes we may make to our cookies policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our cookies policy.

Contact

Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to dataprotection@nccgroup.com or write to us at XYZ Building, 2 Hardman Boulevard, Spinningfields, Manchester, M3 3AQ.